IT Support and Maintenance Services

When your applications that interact with customers as well as your internal systems aren’t working as they should this can cause chaos for your company. We offer convenient and on-demand maintenance of apps, websites and development services based on proven techniques to ensure that your IT resources remain operational and generate revenues.

Imenso Software provides software maintenance to keep you iOS, Android, PWA or web-based applications current with technological changes or market changes, demands of users and other.

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    High end IT maintenance services

    Imenso software provides maintenance for CIOs to assist them in building the next generation of IT companies. Employing our AMS is an option to ensure that maintenance costs don’t eat the budget for development.

    Our solutions guarantee lower costs as well as a reduced risk, and a better ROI from their IT application. Imenso Software offers high-end maintenance services for applications, including assistance with applications and user support, as well as operational support, and support for the end-user.


    Multi tiered software maintenance services

    Our software application maintenance services deliver customized solutions for all your mobile and web apps to monitor end user experience and performance. We work to keep your business softwares and infrastructure updated, secure and competent.


    Software Application Maintenance

    Our professionals provide maintenance services to improve the scalability, performance and portability of critical applications in accordance with the specific requirements of your business with your specific business requirements in mind. Our support for application support services include ERP, CRM and CMS apps in addition to internal systems.

    IT Project Consultation

    Software Application Re-Engineering

    With our solutions for software re-engineering that ensure the continued functionality on the outside while enhancing the internal structure of code. We remove redundant programming, simplify class designs and enhance API implementations. We also transform RESTful and SOAP as well as simple server services into microservices.

    Enterprise Software Developers

    Web Applications Maintenance

    Our developers offer web-based application maintenance solutions, which include tests and troubleshooting, as well as customization of software as well as updating site information using security measures and monitoring productivity, database maintenance and monitoring in real-time management.

    Application Integration

    Server Migration

    Libraries and operating systems are released every year. We make sure to utilize these to the advantage of your company immediately when they're released. If you have to transfer information from one software program into another one, we'll help you do a seamless migration with the least amount of downtime.


    Performance Monitoring

    Our software maintenance and support team will monitor your systems for overall performance to ensure that it is running at its best. We offer server and application monitoring and management of event logs, as well as backup and recovery.

    Migration From Other Technologies

    Error Tracking & Debugging

    The possibility of bugs is inevitable but it's also possible to prevent them. We can eradicate bugs from any software after rigorous testing and strive to reduce their impact at a later date. We check your systems regularly for security flaws, keep documentation organized and regularly update security tools so that hackers have nothing to do.


    Maintenance and support solutions for all software issues

    Our software maintenance professionals provide solutions for all obstacles of system support to ensure seamless product development and delivery. From bug fixing to features, our on demand solutions cover all types of maintenance methods.

    Flexible Environment

    Preventive Maintenance

    Our system engineers work on regular inspections of all your enterprise technology to catch bugs that might occur and fix them immediately. With our software maintenance and support services your company never has to go into crisis mode.

    API Development

    Conditional Maintenance

    A more preventive method of maintenance, this method doesn't work on a schedule rather identifies patterns in the system which might lead to failure. If you are looking for an advanced set of methods for your software, this is the one to go with.

    Easy Extensions

    Adaptive Maintenance

    Our software maintenance and support engineers make sure that your new updated or recently migrated system works well. We keep an eye for any code anomalies or downtime that can occur due to altered environments.

    Migration From Other Technologies

    Corrective Maintenance

    We catch issues even before they occur. Our software maintenance and support company upgrade, engineer and enhance your current systems to better features. With this solution we eliminate the problems in your software just in time.

    Why Us

    Why choose Imenso Software solutions?

    With a myriad of advantages that help you keep your servers and systems up and running to support work easily, our software application maintenance Services increase operational capabilities for  businesses by implementing high-end mobile solutions designed to be integrated with systems, routes and platforms.


    Improved Efficiency

    With over a decade of expertise and skilled professionals, we maintain, upgrade, and manage all of an enterprise software as well as web applications with a focus on quality and accountability to enhance the efficiency for businesses through quick upgradation solutions.

    Feature Rich Solutions

    Faster Deployment

    Our developers in India offer faster product delivery after the update of new features as the market needs evolve and consumer demands changes. We work to continuously keep your software infrastructure up to date with the latest tech for optimum performance.

    Easy Accessibility

    The Skill Sets to Fill Gaps

    Hire our experts in software application maintenance and support to utilize any technological tools, techniques and experience. We have a pool of talented people that spans the country , and is brimming with tech-savvy geniuses.

    Mobile Access

    Next-Gen Products

    Keep growing your customers and business without worrying regarding the technology base that will provide it with support. Our IT support & maintenance services firm in India offers the latest frameworks and technology for web applications, servers and systems.

    Constant Innovation

    Continuous Innovation

    We develop and maintain sturdy IT products that are able to meet your specific money-making ideas. Join us in becoming one of the most trusted development firms for supporting and building unique products.


    Half the Price

    Cost of hiring software maintenance developers from our IT support company decreases the cost by 50%. You will receive the same product that is of similar quality, but with greater performance. Work with experts in software application maintenance at our most trusted outsourcing firm.


    Software maintenance services spanning across industries

    With our decade worth of experience and acquired expertise on IT application support , we work to keep your mobile apps on the edge. With us you never worry about missing updates and new features, no matter which industry your business is in.

    healthcare industry


    Our company offers healthcare and medical IT solutions to improve the quality of care for patients, hospital administration procedures and growth of business. We bring value to all aspects that are part of the health flywheel, including patients, doctors and institutions.

    Finance Industry


    We offer software maintenance services that help improve the quality of learning in universities, schools, and colleges to address the issues in education using the aid of cutting-edge IT technology. We offer off-shore software upgrade services that have proved successful in improving the learning experience.

    Finance Industry


    Our outsourced IT services are staffed by experts who specialize on all aspects of banking, helping to boost growth and the performance of the bank , which include the retail and financial markets, and commercial banks. We maintain banking software in order to solve financial problems and establish long-term relationships.

    retail and ecommerce industry

    Retail & eCommerce

    Software application maintenance services for the e-commerce and retail sectors are influenced by the rapid change in consumer demands. We're dedicated to keeping the quality of e-commerce sites as well as applications top level to upgrade your system in a short time.

    Insurance Industry


    We support the digitization process of the insurance industry to boost efficiency and increase customer satisfaction. An easy digital experience for clients is the key aspect of a company's success and our sophisticated support solutions help with this.

    Manufacturing Industry


    Manufacturing is changing and in order to assist companies in navigating this transition by conducting tests of innovative and robust solutions rapidly. Our software application maintenance firm offers updating, migration and app management, to assist businesses in taking on emerging trends in the marketplace.

    travel industry

    Travel & Hospitality

    Our software maintenance services provide an exclusive blend of the latest testing for the hotel and travel sector, as in its sub-sects. We aid companies involved in the field of tourism to create an omnichannel presence and provide an easy experience for their clients.

    Real Estate Industry

    Real Estate

    Our team of real estate specialists working at Imenso software will address all aspects of high-quality software maintenance to help in the design of digital solutions for managing properties for selling, listing or managing renters.

    logistics industry

    Logistics & Transportation

    Our offshore software maintenance firm is speedily advancing processes of automatization and digitization with the goal of meeting market demands in the field of logistics by upgrading advanced software that manage delivery, stock management in addition to sustainable and environmentally sustainable transport.

    entertainment industry

    Media & Entertainment

    Imenso Software helps entertainment companies to publish, create and manage content from various channels from a single central place at a rapid rate. We provide IT support and maintenance services that encompass technological quality control as well as smooth working of business processes.

    Automotive Industry


    We provide various software maintenance services to automobile producers. Updates and management of production softwares as well as data visualization of marketing campaigns and inventory management, among others. Our software support services aid in enhancing efficiency and productivity.

    Our Process

    Our IT support and maintenance process

    Our simple process is easy to get started with software maintenance and support for your enterprise. Take a look at our process for getting the maximum benefit from support and maintenance services.


    Requirement gathering along with agreement


    Discussion about the current state of the software


    Complete system analysis with a bug report


    Solution evaluation and implementation

    Engagement Models

    Software maintenance and support hiring models

    No matter what your business’ software maintenance needs - new feature upgrades, bug fixes, regular maintenance or more, our IT support models can help your business at the most affordable prices.

    Ready To Get Started?

    Are you working on a project you're thinking of? Our software application maintenance services can redesign, improve or modify your current solution to address small and large problems that impede or hinder the performance of your system and its performance.

    Case Studies

    Featured software support and maintenance projects

    Have a glimpse of the intriguing projects with insights into our expertise, culture, value creation and more. Dive into our software application maintenance and upgradation services case studies to analyse whether we can be your dedicated long term partner.

    Human Resource
    Streamlining the process of placing right candidates to right company

    Imenso Software developed a web platform for one of the leading recruitement consulting firm that help companies to provide higher management level human resources.

    View Case Study
    Learn how 1000s of NGOs are improving their sustainability

    A platform having easy to use tools that help build NGO credibility, simplify reporting, create transparency and promote collaboration between NGOs and Sponsors.

    View Case Study
    Making translation as easy as ordering a cab

    A marketplace that helps businesses to translate their business documents to any language using the world's top freelance translators.

    View Case Study
    A new way to explore premium jewellery

    A premium app that help users to explore the jewellery of their choice, add to favorites and ask for real time support with socket based communication system.

    View Case Study
    Learn a foreign language, as taught by native

    A simple web and mobile application that helps its users to learn a foreign language by matching a native teacher, scheduling the classes, online lesson reviews etc.

    View Case Study
    Human Resource
    Validating employee assessment and internal appraisals

    Develop a web based platform to facilitate the organization's employee assessment and internal recruitment process.

    View Case Study
    A tool to test medical coding knowledge for healthcare professionals.

    One of the leading organisation in healthcare reached us to build a web based tool that help professionals to test medical coding knowledge and grade them on their scores.

    View Case Study
    A "do it yourself" marketing automation tool

    Our client is one of the start-ups based in US who wants to pitch the small business owners to automate their marketing activities.

    View Case Study
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    Our clients praise and appreciation

    We have come a long way to deliver the best maintenance and support services in software development for our clients and their kind words are the rewards. See what our partners have to say about our services and dedication.


    Pamela Frost
    Director - Because Pty Ltd.


    We found Imenso Software to be a great company to work with, they are very responsive in terms of understanding our needs, in fact they suggested us a better technology to develop our employee engagement tool.


    Arvind Patil
    UL LLC


    Imenso is the right knowledge center who understood our business requirement & developed software tool in no time. The system is very user friendly which can be adopted by all employees. Also, Imenso promise to give aftersale service is really appreciable.


    James Harakaly
    Republic Systems


    Top notch team! Very flexible with quickly updating and optimizing our website. We are looking forward to working with Imenso for a long time and continuing to update and new and exciting content to our site.


    Tom Updegrove
    VP - Joe Lewis Fighting Systems


    Imenso Software performed a difficult WordPress enhancement for me. It required a new fresh design with changes to my shopping cart, paid member services, and membership management. I highly recommend Imenso Software for web related work.


    Frequently asked questions on outsourced IT support services

    Working with clients all over the world, we know there are always some unresolved issues even after discussions. Here are the most general questions about software application maintenance and support services which you might have. Have a look.

    What's the cost of IT support and maintenance services?

    The pricing for each software maintenance project is different as the scope of services varies. Each project is carefully evaluated and then a customized price is set for the resources and manpower used.

    Generally, the cost of hiring a support and maintenance engineer is a little more than expected but in the long run, the ROI is satisfactory. Our dedicated system engineers work full time to ensure that your business never goes offline due to any discrepancies.

    What are some of the benefits of software maintenance services?

    Here are some of the benefits of software maintenance services:

    • Cost reduction, and higher ROI
    • Greater predictability
    • Optimization of performance
    • Flexible capacity
    • Global operation scalability
    • Demand flexibility allows for

    Can we discuss my system maintenance requirements and understand your technical capabilities over a call?

    We’re accessible via phone and email for a discussion of your idea for overall enterprise software according to what is most convenient for you.

    What type of IT maintenance and support service do you offer?

    We provide maintenance services for a range of web and mobile apps. We will help your app keep up with the ever-changing changes in the field of design and technology.

    Why should I choose software application support and maintenance services?

    It will help your product function efficiently, meet expectations of your customers and prevent potential threats that could result in a significant loss for your company.

    What is your approach for IT maintenance?

    We conduct maintenance of systems through multiple steps, including analyzing issues, monitoring and testing the servers and other elements as well as preventive and corrective maintenance, improving functionality and updating the entire system.

    Do you sign NDA and NC agreements?

    Yes, we’re comfortable with legal contracts when you employ us.

    Could you provide me with information about some of your clients that you've worked with before?

    We are among the most reputable offshore software developers in India. Brands such as Domino’s, Marks & Spencer, Liberty, Allianz, and many more have entrusted us over the years.